Luna & Willow

Overview

Luna & Willow is a stylish dog accessories brand dedicated to elevating everyday walks for pets and their parents. Their collection includes premium bowties, collars, harnesses, leashes, and coordinated sets designed to blend functionality with fashion. Every piece reflects a sense of quality and care, making Luna & Willow a go-to choice for dog parents who want both durability and style in their accessories.

The previous Luna & Willow website was outdated, difficult to navigate, and not aligned with the brand’s evolving identity. Products were not fully organized, leading to a confusing shopping experience that caused potential customers to abandon the store without completing purchases. To fix this, Luna & Willow turned to us for a complete redesign and rebuild of their Shopify store, with the goal of accelerating growth and creating a polished, user-friendly online presence.

Services & Technology

  • UX/UI Design

  • Theme Development

  • Store Optimization

  • Catalog Building & Organization

  • Shopify Search & Discovery

  • Judge.me Product Reviews App

  • RolloShipStation

The Challenge

Luna & Willow needed a digital storefront that reflected the premium quality of their products while appealing directly to modern dog parents. The challenge was twofold: organizing their wide range of products into logical collections and creating an engaging user experience that made it simple for shoppers to find exactly what they were looking for. At the same time, the store needed to maintain a refined, high-quality design aesthetic to reinforce brand trust and desirability.

The Solution

We built Luna & Willow a brand-new Shopify store using Shopify’s Sections Everywhere to support faster feature development and future scalability. Our custom framework ensured fast page load speeds (averaging just 2 seconds), enhancing performance while prioritizing mobile optimization, which is crucial given that approximately 80% of their traffic comes from mobile devices.

The site was restructured with a clear navigation system and well-defined product collections, making it easy for shoppers to explore categories like bowties, harnesses, leashes, and coordinated sets. The design focused on storytelling through visuals, with clean layouts and aspirational photography that resonated with the lifestyle of pet parents.

The Results

The new Shopify storefront transformed Luna & Willow’s digital presence, delivering a shopping experience that is both intuitive and visually engaging. Customers can now effortlessly browse products by category, leading to improved product discovery and stronger engagement. The refined design has elevated the brand’s identity, making it more appealing to style-conscious dog parents. With faster site speeds, optimized mobile performance, and seamless backend integrations, Luna & Willow is now well-positioned to grow their customer base, increase conversions, and scale their operations with confidence.

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