Privacy Policy
Last Updated: 21st May 2025
Introduction
Starhead Digital LLP and its affiliates (“Starhead Digital”, “we, “our”) are committed to protecting the privacy and security of the personal data we collect about customers and users of our services (“you/your”).
The purpose of this privacy notice is to explain what personal data we collect about you when you use our website or provide our services to you. When we do this, we are the data controller.
Please read this privacy notice carefully as it provides important information about how we handle your personal information and your rights. It is important that you revisit this privacy notice regularly as we may update this notice (and any supplemental privacy notice) from time to time to reflect how we deliver our services.
If you have any questions about any aspect of this privacy notice you can contact us using the information provided below or by emailing us at contact@starheadtech.com
1. Information We Collect
We collect information that you voluntarily provide us when you engage us to provide our Services, or express an interest in obtaining information about our products or services. We collect information to provide, improve, and personalize our Services. The types of information we collect include:
1.1 Personal information, including but not limited to your name, organization details, email addresses, phone number, billing address, payment information, or any other information you voluntarily provide us.
1.2 Technical information, such as IP addresses, browser type and version, operating system, device information, and information about how you use our website and services (e.g., pages visited, time spent on the site).
1.3 Project information, including details about your project requirements, preferences, goals, and any data (including your customer data), images, or files you share with us for development purposes.
2. How We Use Your Information
The information we collect is utilized for a variety of purposes, such as:
Providing and delivering the services you have requested
Communicating with you regarding your projects, updates, and changes
Facilitating payment processing, overseeing billing operations, and managing invoicing and payments
Enhancing and customizing our services and website
Monitoring and analyzing trends and activities related to our services
Safeguarding our, our clients', and our users' rights, privacy, safety, and property
3. Sharing of Information
We reserve the right to disclose your information to third parties in the following scenarios:
3.1 Service Providers
We may disclose your information to third-party service providers who aid us in the operation of our business, including payment processors, hosting services, and analytics providers. These third parties are required to adhere to confidentiality agreements and are only permitted to utilize your information for the purpose of providing services on our behalf.
3.2 Legal Requirements
We may be compelled to disclose your information in response to a legal process (e.g., a court order, subpoena, or government request) or as necessary by law.
3.3 Business Transfers
Your information may be transmitted as part of a merger, acquisition, or sale of all or a portion of our assets.
4. Security of Information
We implement reasonable measures to safeguard your information from unauthorized access, use, or disclosure. Nevertheless, no method of electronic storage or transmission over the Internet is entirely secure. We cannot guarantee the absolute security of your information.
5. International Data Transfers
We are based in India. If you are located outside India, or if the information you share pertains to an individual or entity outside India, please note that data privacy laws may differ from those in India. Thus, our legal basis for the transfer or processing of data is as per the individual’s or entity's consent. You also acknowledge and agree that we may access and process personal data on a global basis as necessary to provide services in accordance with the Agreement. Wherever personal data is transferred outside its country of origin, we will ensure such transfers comply with Data Protection laws.
6. Data Retention
Your information is retained for the duration necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, or reporting requirements.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Access, update, or delete your personal information
Object to the processing of your personal information
Request the restriction of processing or request data portability
To exercise these rights, please contact us at contact@starheadtech.com
8. Cookies and Tracking Technologies
To optimize our services and enhance your user experience, our website implements cookies and comparable monitoring technologies. You have the ability to regulate the use of cookies at the browser level; however, disabling cookies may restrict your ability to access certain features or functions on our website.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content on those third-party sites. Please review the privacy policies of those sites before disclosing any personal information.
10. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy periodically. When we do, we will publish the updated or revised policy on our website and update the "Last Updated" date. We recommend that you periodically review this policy for any changes.
11. Grievance Redressal
For any service-related issues, you may reach out to our grievance redressal officer (insert name) at the details provided in clause 10.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Starhead Digital LLP
Address: Alaknanda 6 - 604, Windlass River valley, Kuwanwala, Dehradun, Uttarakhand, 248001, India.